Return & Refund Policy
Return & Refund Policy
\nAt Safahat w Afkar, we carefully inspect and package all orders to ensure they arrive in good condition. Please review our return and refund policy below:
\n1. Returns
\nReturns are accepted only under the following conditions:
1.1 The item is significantly damaged, defective, or incorrect
1.2 The return request is submitted within 24 hours of delivery
1.3 The item is unused and in its original condition
To initiate a return, customers must contact us and provide clear photographic evidence of the issue.
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2. Minor Cosmetic Wear
\nBooks, especially paperback editions, may experience minor cosmetic wear that may occur during shipping or handling, including:
2.1 Slight corner dents
2.2 Light creasing on the spine
2.3 Minor edge or cover wear
These imperfections do not affect readability and are considered normal.
\nItems with minor cosmetic wear are not eligible for return or refund.
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3. Refunds
\n3.1 Refunds are processed only after the returned item has been received and inspected
3.2 Original shipping fees are non-refundable
3.3 Return shipping costs are the responsibility of the customer
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4. Non-Returnable Cases
\nReturns and refunds are not accepted in the following cases:
4.1 Minor cosmetic imperfections as outlined above
4.2 Change of mind after purchase
4.3 Items that have been used, damaged, or altered after delivery
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5. Important Notice
\nMinor shelf wear may occur due to shipping or handling, especially for paperback books. Customers seeking pristine or collector-condition copies are advised to contact us prior to purchase. You can contact us for extra protection. Availability and pricing may vary.
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